Page 69 - planet_rent

STEP 5 - Pre-move in checks: are part of the Planet Rent lettings journey. The tasks that have to be
worked through are:
 special requests *if any,
 inventory & meter readings,
 deposit,
 rent,
 right to rent checks,
 key handover, and
 deposit registration.

Deposits and rent can be paid by card (invoices can be triggered and
emailed to tenants(s) individually based on the percentage or amount of
rent each agreed to pay at the offer stage. Payment can also be made by
bank transfer in which case the user enters the paid amount and uploads
a bank statement as proof.

Credit card charges can be loaded to rent/deposit pricing or debited to
sub-agents commissions’ account.

The traffic light system makes it easy for anyone to know what still
needs to be done before the tenant(s) can move in. Orange TAB
means TO DO, Green means DONE.

Authority to give keys: As ‘handing over keys’ can create significant risk
IF the contract is not e-signed. To offer added security (important in the
case of multiple agents) when the landlord e-signing an ‘authority to
issue Keys number’ is generated. Where this is missing there is a
NUDGE button to remind the landlord to e-sign the contract. A photo
of the actual keys handed can also be uploaded to the App. Or, if you
have set up the e-keys module then keys can be issued by SMS.

TDS registration: Planet Rent is connected via API to the Tenancy
Deposit Service. During app set the Client settings need to be set up to
confirm that:
 TDS is your authorised deposit scheme, and
16
 Whether you are on the ‘custodial scheme ’, or
 The ‘insured ’ scheme.
17
Where Ringley act as operator deposits are held via the TDS insured
scheme.

The app enables deposit certificates to be automatically triggered to
each tenant.

16 Custodial deposit scheme – means that the deposit is paid over to the TDS service within 30 days.
17 Insured deposit scheme - means that the deposit is held by the Agent or principle and registered within 30 days.

66