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12.0 Supplier procurement

                 As part of mobilisation Ringley would be present at the plant commissioning and handover, and also
                 require separate copies of operating manuals in order to
                      (1)     Prepare the building manuals,
                      (2)     the planned property maintenance calendar, and,
                      (3)     to translate into plain English for the Residents Handbook.

                 For ‘specialist trades’ such as lift engineers, boiler engineers etc.. in the early years and so as not to
                 frustrate any early years parts warranties, maintenance contracts will be negotiated with installers.
                 Where installers do not offer maintenance services on-site tendering days will be run and contracts
                 negotiated.    This  during  the  mobilization  phase  contractor  maintenance  contract  negotiation  will
                 validate the budgets.

           12.1   Contractor selection & supplier performance monitoring
                 Ringley are ISO9000 accredited and our e-procurement system determines the required documents
                 we  need  to  verify  depending  on  the  type  of  services  each  contractor  offers.    The  screen  shots
                 overleaf show how contractors upload documents and go through our approvals process, including
                 risk assessments for the type of work they carry out.


           12.2    At  Ringley  we  operate  100%  e-procurement  through  www.ringleypanel.co.uk.    Works  Orders  are
                 issued  by  Ringley’s  Asset  Manager  with  some  delegated  authority  on  items  under  maintenance
                 contracts for Site Staff.  It is the Asset Manager who controls the budgets.  Works Orders can be
                 issued on PC or mobile.   Our system enables permissions levels such as:
                   Staff authorisation limits – per job grade/responsibility,
                   Designated  contractors  only  –  Front  Desk  Staff  can  be  set  up  so  they  are  only  able  to  issue
                     Works Orders to designated contractors – e.g., lifts, doors, glaziers,
                   Client authorisation limits, above which audit trail of Client approval needs to be entered,
                   Section  20  Consultation  STOP  mechanisms  which  calculate  the  highest  percentage  on  the
                     relevant schedule and require section 20 Notice upload to proceed,
                 These authorisation controls exist at the Works Order stage and Invoice stages.


           12.3   Health & Safety, Insurance

                 At Ringley we address Health & Safety on a number of levels:
                   Contractor selection,
                   Procurement,
                   Daily inspections,
                   Annual Fire & General Risk assessments.


           12.4   Further checks at the point of procurement
                 When  Managers  and  Site  Staff  issue  Works  Orders  they  also  have  to  determine  whether  the  job
                 requires
                 (1)   hot works, or
                 (2)   working at heights.
                 If either applies extra job risk assessment requirements are issued to contractors on a job by job
                 basis. For small jobs we make clear that we are acting on behalf of the Client and that the contractor

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