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3.8 Module 6 - Messaging

Busy Living is enabled for 4 types of messages:

(1) Residents messages (2) Site Staff messages (3) Repairs messages (4) Event marketing

Messaging is less formal than Event Marketing which is Module 9.

Messaging is more efficient than email for a number of reasons:
Messages:
 can be more easily targeted to staff groups,
 auto receipt,
 can put tasks into workflow,
 can time out, e.g.,” mum coming to collect keys tomorrow”,
 protect individual email addresses to stop e-mail bombing
(sending emails to every email address a user gets hold of).

(1) Residents messages:
By default Busy Living messaging provides for messaging
 Maintenance Engineers,
 Housekeeping, and
 Property Managers
More target groups can be created during set up.

(2) Site Staff user created messages:

These are used for
 Parcel notifications
 User created messages: these enable a small
thumbnail size image to be uploaded and a comment
and also encourages residents to share the message
using social media channels. We have pre-developed
about 30 humorous messages aimed at the 18-40 age
group.

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