Page 87 - planet_rent

Tenant communication strategies

E-noticeboards are driven from our Site Staff
System via broadband and sim and can incorporate
a sky news biz bar. They are best positioned near
lifts. Both site staff and Ringley HQ staff can post a
range of message types, e.g.,:
 to run marketing image sequences during
the lease up phase,
 to advertise facilities & events,
 to laud competition winners,
 to share who is moving in today,
 house rules, and
 screens can be frozen to broadcast a critical message such as:
“lift down, Engineer expected on site by 5pm”.

Thought: According to research commissioned by TFL explaining and notifying delays or problems
was the biggest single increase in customer satisfaction they delivered.

Example of a sequence to advertise facilities & events

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