Page 103 - planet_rent

6.12 Contracts & Operational responsibilities continued…
* denotes cost/task included in Ringley fee basis, P denotes cost to Property Owner

BUILD TO RENT Operator Automated Site Staff 3rd parties
LETTINGS MANAGEMENT Client
EPC's - tender contract P Dashboard procure undertake

PAT testing - procure P dashboard undertake -

Heat exchangers/heat recovery - tender contract P Works Orders instruct maintain
Insurance agree insurer manage claims P e-awareness sign off works insure

Management info provide to tenants *
Mid Term Inspections - track * e-notify & e-copy be trained -

Apartment repairs - diagnose P e-register/update simple diagnostic tests advise
Apartment repairs Instruct & manage P repairs 1* to 5* ratings raise PO effect repairs within SLA

Apartment repairs determine if recharge * add to rent ledger Inspect if 3* or less answer for quality / SLA

24/7 service - make decisions * - inspect emergencies attend emergencies
Apartment plumbing checks - schedule * e-inspect carry out -

Treat showerheads - manage risk P - instruct Legionella specialists
Apartment cleans - appoint staff * e-sell be trained -

Arrears instruct chase/report/guarantors * SMS reminders & e-pay personal visit serious > Ringley Legal

Tenancy Renewals agree rent negotiate rents * e-trigger - -
Breaches s.8 Notices receive reports trigger P - serve Ringley Legal

Tenancy end s.21 Notices - serve * e-awareness awareness -

Tenant Check Out - manage slots * e-notify & e-copy read meters -

Deposit return - calculate * e-notify awareness -